Privacy Policy for LIA

Last Updated: 17th of June 2024

Introduction

Welcome to LIA, an online learning platform committed to delivering exceptional educational experiences. Your privacy is critically important to us, and this Privacy Policy details how we collect, use, disclose, and safeguard your information when you use our website and services.

By accessing or using LIA, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please discontinue using our platform.

Information We Collect

1. Personal Information

When you register on our platform, access courses, or use our services, we may collect the following personal information:

Name
Email address
Contact number
Date of birth
Payment information (for course purchases or subscriptions)
Profile picture (optional)

2. Non-Personal Information

We may also collect non-personal information such as:

IP address
Browser type and version
Operating system
Device type
Browsing behavior on our platform
Referring website

3. Usage Data

We collect information about how you interact with our platform, including:

Courses viewed or enrolled in
Progress and completion status
Interaction with content (e.g., quiz results, assignment submissions)
Communication preferences

How We Use Your Information

We use the collected information for various purposes, including:

Providing and maintaining our services: To ensure seamless access to our courses and materials.
Personalizing your experience: To tailor content to your interests and educational needs.
Processing transactions: To handle payments for course enrollments or subscriptions.
Communicating with you: To send updates, newsletters, and information about your courses.
Improving our platform: To analyze usage data and enhance our services and user experience.
Legal compliance: To fulfill legal and regulatory requirements.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following situations:

Service Providers: We may share information with third-party vendors who assist us in operating our platform, conducting our business, or servicing you.
Legal Requirements: We may disclose your information when required by law or in response to legal processes.
Protection of Rights: When necessary to protect our rights, property, or safety, or that of others.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our platform and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our platform may not function properly.

Security of Your Information

We employ administrative, technical, and physical security measures to protect your personal information. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: The right to request copies of your personal information.
Rectification: The right to request correction of any inaccurate information.
Erasure: The right to request the deletion of your personal information under certain conditions.
Restriction: The right to request the restriction of processing your personal information.
Objection: The right to object to our processing of your personal information.
Data Portability: The right to request the transfer of your personal information to another organization or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the information provided below.

Children’s Privacy

Our platform is not intended for individuals under the age of 13 without the consent of a legal guardian. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a user under the age of 13, we will delete such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

LIA Support Team
Email: support@lia.org.ng
Address: 9, Brook Road, Walton, Liverpool, L9 2BE, UNITED KINGDOM.

By using LIA, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting us with your learning journey.